Data Protection

Data Protection Policy

If not otherwise stated, providing your personal data is not legally or contractually necessary, and also not necessary for the conclusion of a contract. You are not required to provide the data. Not providing data will not have any consequences. This statement is valid as long as no other provisions are stated in the following processes.

“Personal Data” include all information that relate to an identified or identifiable natural person.

Server Log Files

You can visit our websites without revealing personal data about yourself. With each visit to our website, your internet browser transfers usage data to us or our web host / IT service provider and saves them as protocol data (so-called server log files). The saved data include e.g. the accessed page’s name, date and time of the access, the IP address, the transferred data volume, and the requesting provider. Data processing is done based on Article 6, Paragraph 1 lit. f DSGVO (Data Protection Law), and because of our due interest in ensuring the smooth operation of our website, as well as to improve our offers.

Contact

Responsible/Data Protection Officer

Feel free to contact us. You will find our data protection officer’s contact data in the imprint.

You can reach our data protection officer directly here: Protekto Nord GmbH

Mr. Kent F. Schwirz

Wendenstr. 279

20537 Hamburg

Tel. +49 (0)40/360 234 700

datenschutz@protekto.group

Intitial Contact Request by customer via Email

If you initiate contact with us via email, then we will retain your personal data (name, email, message text) only to the extent that you provide it. Data processing is done in order to process and answer your contact request.

If you contact us with the purpose of carrying out pre-contractual measures (e.g. consultation prior to purchase, or generation of an offer), or concerning a contract that has already been made, then data processing will be done based on Article 6, Paragraph 1 of the DSGVO (data protection law).

If you contact us for other reasons, then data processing will also be done based on Article 6, Paragraph 1 of the DSGVO (data protection law), and according to our due interest in processing and answering your request.

In this case, you have the right to refute the processing of your personal data according to Article 6, Paragraph 1 of the DSGVO (data protection law), due to your personal situation and at any time.

We will only use your email in order to process your request. Your data will be subsequently deleted, in accordance with the legally prescribed retention period, insofar as you have not consented to a longer retention period.

Advertising

Usage of Email to send newsletters

If you have explicitly given your consent, we will use your email address to send you our hotel newsletter. We will process your data only according with Article 6, Paragraph 1 of the DSGVO (data protection law), and with your consent. You can repeal your consent at any time; whereby this does not affect the period of time previous to the repeal. You can unsubscribe from the newsletter at any time using the link in the newsletter, or by sending us a message. Your email address will then be deleted from the subscriber list.

Your data will be given to a service provider for email-marketing in order to process the request. It will not be given to other third parties.

Cookies

Our website uses cookies. Cookies are small text files that are saved in the internet browser or by the internet browser in the user’s computer system. If a user visits a website, then a cookie can be saved on the user’s operating system. This cookie contains a characteristic sequence of characters which allows the browser to be uniquely identified when the webpage is re-visited.

Cookies are saved on your computer. That is why you have full control over their use. By selecting the according technical options in your internet browser, you can be informed when cookies are set, and decide whether to accept single cookies. You can also choose whether to save cookies and whether to allow the data contained in them to be shared. Cookies that have been saved can be deleted at any time. However, you may not be able to make full use of all functions available on our website.

You can use the links below to inform yourself about cookie administration options on the most widely-used browsers (including how to deactivate cookies):

Technically Necessary Cookies

As long as it is not otherwise mentioned in the data protection policy, we only set these technically necessary cookies in order to make our website more user-friendly, effective, and safe. Furthermore, cookies allow our systems to recognize your browser and offer our services even after a page change. Some functions of our website cannot be offered unless cookies are allowed. These services make it necessary to recognize a particular browser even after a page has been changed.

Use of cookies or similar technologies is based on § 15, Section 3 S. 1 TMG. Processing your personal data is based on Article 6, Paragraph 1 lit. f DSGVO (data protection law), and only occurs when our due interest in guaranteeing optimal website functionality and a user-friendly and effective design of our services is the purpose.

You have the right, in cases where your personal situation deems it necessary, to refute the use of your personal data.

Use of Consentmanager

We use the consent management tool “Consentmanager” on our website. The tool belongs to Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager").

The tool allows you to give permission for data processing via the website, especially cookies, as well as to refute permission that has been previously granted.

Data processing serves the purpose of gathering and documenting necessary permissions for data processing, thus conforming to the relevant laws.

For this purpose, cookies may be used. The following data can be collected and given to Consentmanager: date and time of website visit, information abour your browser and device, anonymized IP address, opt-in and opt-out data. We do not give this data to third parties.

The data processing is done to comply with a legal obligation based on Article 6, paragraph 1 lit. c DSGVO.

Further information about data protection via Consentmanager can be found here:

 https://www.consentmanager.net/privacy.php

Analysis

Use of Google Analytics

On our website, we use the Google Analytics web analysis service, owned by Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). As long as your habitual residence is located in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Irland) is responsible for your data. Google Ireland Limited is the company related to Google, which is responsible for processing your data and conforming to the relevant data protection laws.

The data processing serves the purpose of analysing this website and its visitors for marketing and advertising purposes. Therefore, Google will use the collected information on behalf of the website operator, in order to evaluate your use of the website, to generate reports about website activities, and in order to provide further services to the website operator which are connected to website and internet use. The following information can be collected: IP address, date and time of the website visit, click path, information about the browser and the device you used to visit the website, sites visited, referrer URL (the website that you used to reach our website), location data, and purchase activities. The IP address which is transmitted by your browser to Google Analytics will not be joined together with any other Google data.

Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable analysis of your website use. The information which is generated by your use of this website will usually be transmitted to and saved on a Google server in the USA. The EU-commission has not issued an adequacy resolution for the USA. The data is transmitted e.g. based on standard contractual clauses which serve as adequate guarantees of personal data protection, which can be viewed here: https://policies.google.com/privacy/frameworks

Google as well as US governmental agencies have access to your data. Google can connect your data with other data, such as your search history, your personal accounts, your user data from other devices, and all other data that Google has concerning you.

On this website, IP anonymisation is activated. This means that Google shortens your IP address within EU member states or in other states within the European Economic Area. The complete IP address is only sent to a Google server in the USA in exceptional cases, and is shortened there.

The use of cookies and similar technologies occurs with your permission based on § 15 Abs. 3 S. 1 TMG i.V.m. Art. 6 Abs. 1 lit. a DSGVO (data protection law). Your personal data is processed according to Article 6, Section 1 lit. a DSGVO (data protection law). You can revoke your permission at any time without affecting the legitimacy of data processing which occurred previously.

You can find more information about conditions of use and data protection here: https://www.google.com/analytics/terms/de.html

or here:

https://www.google.de/intl/de/policies/

or here:

https://policies.google.com/technologies/cookies?hl=de

Plug-ins and Miscellaneous

Use of GoogleMaps

GoogleMaps by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) are embedded on our website.

As long as your habitual residence is located in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Irland) is responsible for your data. Google Ireland Limited is the company related to Google, which is responsible for processing your data and conforming to the relevant data protection laws.

The function enables the visual depiction of geographic information and interactive maps. Google also collects, processes, and uses data of website users when the pages with embedded maps are accessed.

Your data may then be transferred to the USA. The EU Commission has not issued an adequacy resolution for the USA. The data is transmitted e.g. based on standard contractual clauses which serve as adequate guarantees of personal data protection, which can be viewed here: https://policies.google.com/privacy/frameworks

The use of cookies and similar technologies occurs with your permission based on § 15 Abs. 3 S. 1 TMG i.V.m. Art. 6 Abs. 1 lit. a DSGVO (data protection law). Your personal data is processed according to Article 6, Section 1 lit. a DSGVO (data protection law). You can revoke your permission at any time without affecting the legitimacy of data processing which occurred previously.

You can find more information about collection and use of data by Google in Google’s data privacy policy: https://www.google.com/privacypolicy.html

There, in the data privacy center, you can change your settings so that you can administrate and protect the data you allow Google to process.

Rights of Persons Affected and Storage Period

Storage Period

The data will be saved in accordance with legal storage deadlines, and then deleted after the deadline has passed, insofar as you have not consented to a longer storage period.

Rights of Persons Affected

Provided that the legal requirements apply, you have the following rights according to Article 15 to 20 of the DSGVO (data protection law): right to disclosure, correction, deletion, limitation of use, and data transferability.

Furthermore, you have the right to object the data processing according to Article 21, Section 1 DSGVO and based on Article 6, Section 1 f DSGVO. You may also object to processing for direct marketing purposes.

Right of Appeal to Supervisory Authority

According to Article 77 DSGVO (data protection law), you have the right to appeal to the supervisory authority if you are of the opinion that your personal data is not being legally processed.

You can appeal to the supervisory authority which is responsible for our website. The contact data are as follows:

Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein

Postfach 71 16

24171 Kiel / Germany

Tel.: +49 431 9881200

Fax: +49 431 9881223

E-Mail: mail@datenschutzzentrum.de

If the personal data processing listed here is done based on our legitimate interest according to Article 6, Section 1 lit. f DSGVO (data protection law), then you have the right on accord of your personal reasons, to refute the use of your personal data at any time for the future.

After you have refuted the use of your data, we will stop processing the relevant data unless we can determine relevant reasons for processing the data, which outweigh your interests, rights, and freedoms, or if processing the data serves enforcement, exercise or defense of legal claims.

Last update: October 27, 2020

DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries.

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer.

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days.

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at

https://www.dialogshift.com/en/data-privacy

for further information on the collection and use of data and on your rights and options for protecting your privacy.